On Demand Training and Best Practices while using the Retailsphere CRM

Retailsphere's CRM can help you find and manage tenants.

Retailsphere can help you find a wide range of tenants who could thrive in your vacancy. But in addition to finding tenants to fill your spaces, you can manage those spaces, use our on-demand research team to put in a variety of research requests, as well as keep tabs on competitors and their properties, and be ready to snatch up a retailer for your open location at a moment’s notice. 

Here is a tutorial on how to navigate the CRM.

For starters you can find info on large scale tenants by selecting “National Brands” in Retailsphere. But to research brands who are a bit unique for the space, we recommend focusing on using the “Multi Unit Groups” option. Looking for something specific? Choosing “Individual Units” will allow you to search a brand by name and location. 

Your search will depend greatly on the type of businesses you’d like to introduce into your space. For example, some former department stores have been successfully transformed into local college campuses, while others harbor churches and non-profit organizations. For this search, we chose the “Retail Specialty” category to find a variety of niche businesses. 

Once you search, you can further refine by clicking tenant types. You can also focus on brands with smaller footprints by defining square footage requirements. When you find a brand that interests you, click “Add Retailer” to save to your lists for a closer look later. Clicking a brand name will open a full profile. For more information on profile, see that knowledge base article. 

While most profiles in Retailsphere’s database provide in-depth information on a brand’s target market, locations, square footage, and more, you can always request research for additional info. Our research team is here to provide you with the most up-to-date information on prospective tenants. 

Whether you choose to reinvent your space as a home to many different brands, or hope to land just one large tenant, Retailsphere is here to help you make the change. 

Once you have your bearings on Retailsphere’s platform, make the transition from searching for properties over to managing your listings and keeping track of your research requests and to do lists in a space uniquely your own.

In My Spaces you take the power of the Retailsphere platform from search to manage. It’s here where you can monitor activities, make appointments and set tasks inside your very own calendar. For more information on the calendar, research requests, or locations, see those knowledge base articles in addition to many more.