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Intro to CRM and Retailsphere Successful Prospecting

Outreach Cadence A better way to track your prospect pipeline.

Retailsphere is more than just a retail tenant database. Our platform gives you the tools you need to manage your deal flow from prospect through signed contract. Here is a simple look at our relationship management tools and how to track your progress.

 

Research

Outreach

Sign

  • Tag retailer profiles and make notes
  • Request and track research inquiries
  • Add contact data
  • Change brand status through outreach process
  • Create notes for every interaction
  • Link documents that have been sent to retailer
  • Log signed contract
  • Celebrate filled spaces!

 

Linking you, your spaces, and retail brands together in a single place.

 

Add your vacant spaces into the Retailsphere platform and find potential tenants specifically fit for those spaces. Track deals against actual real estate instead of doing blind out reach.

 

Retail Brand Profiles

Retail Spaces

  • In depth profiles with the information you need to decide if they’re a good fit for your space
  • Real contact information for site selectors
  • Easily comparable, to determine the right mix of retailers for you
  • Simple space assignment from profile
  • Add locations and specific sites to track retail prospects against
  • Transition retailer status within a specific space
  • Understand leasing status of all spaces in your space dashboard
  • Focus on empty spaces and spaces becoming available soon

 

In an industry built on relationships, Retailsphere helps you leverage them effectively.

 

Our CRM tools are simple to use. They’ve been built specifically for the retail industry, making them streamlined and directly related to the actions you use each day. See the appropriate knowledge based article for specific practices. 

 

Outreach Cadence 

Tracking and reaching out to prospects can be a tricky tightrope. And the outreach cadence you choose may vary per client or it may become a regular practice that becomes a touchstone of your process. 

The one thing that won’t change is the way you track your outreach and set up your calls, email and meetings. 

Touchpoint 1- Call your prospect and leave a voicemail if they don’t pick up.

Touchpoint 2-Call your prospect two days later but don’t leave a message.

Touchpoint 3 – Call your prospect two days later and leave a more detailed voicemail and send them an email regarding reaching out via phone. 

Touchpoint 4 – Call your prospect to follow up but don’t leave a VM.

Touchpoint 5 – Call your prospect and leave a voicemail with more detail and an email regarding your inability to connect. 

 

Now remember, how you reach out can vary and your practices may differ from these, but make sure to track your progress in the Calendar in MySpaces.

Click a date and insert the details of your calls and outreach cadences. Then track, edit and plan for your prospects on a regular basis.